Vinted Go, UAB (“Vinted Go” or “we”) cares about treating your personal data in a lawful, secure and transparent way.
We’ve created this Privacy Policy to help you understand how we collect and use your personal data when you engage with our website www.vintedgo.com. Read it carefully as it contains important information about your privacy and the rights relating to it.
Note. If you’re looking for information on how we handle your personal data when you use Vinted Go’s delivery services, please read our User Privacy Policy.
1. Who is responsible for protecting your data?
Vinted Go is the controller of all data collected while you browse www.vintedgo.com and takes full responsibility for protecting this data.
Vinted Go has a designated data protection officer (“DPO”). If you have any questions, comments or complaints regarding how we collect, use and store your personal data, or if you want to assert any of your privacy rights (see Section 6 below), reach out to us via our contact details below:
Vinted Go, UAB
Identification number: 305959706
Address: Švitrigailos st. 13, Vilnius 03228, Republic of Lithuania
Email: support@vintedgo.com
2. What data do we collect and why?
2.1. To ensure the functionality of our website
Purpose. We collect, use and store the data that is necessary for our website to function properly (for example, to remember your privacy preferences or to allow you to fill in forms).
Data categories. With the help of strictly necessary and functional cookies (see Section 3 below), we collect, use and store the data about your use of our website.
Legal basis. We collect, use and store the data lawfully because it is necessary for the legitimate interest of Vinted Go to ensure the functionality of our website (Article 6(1)(f) of the GDPR).
Retention period. We keep the data for this purpose until the relevant cookies expire (see Section 3 below).
2.2. To analyse and improve our website
Purpose. We collect, use and store the data that is necessary to analyse the usage of our website and improve its performance.
Data categories. With the help of analytical cookies (see Section 3 below), we collect, use and store the data about your use of our website.
Legal basis. We collect, use and store the data lawfully because we have your consent (Article 6(1)(a) of the GDPR). You can withdraw your consent at any time (see Section 3 below).
Retention period. We keep the data for this purpose until the relevant cookies expire (see Section 3 below).
2.3. To respond to your requests and provide you with information about our services
Purpose. When you submit a “Contact Us” form or reach out to us by other means, we collect, use and store the data that is necessary to respond to your request and provide you with information about our services.
Data categories. For this purpose, we collect, use and store the data contained in your request, such as your full name, email address, phone number, company name, and the content of your message.
Legal basis. We collect, use and store the data lawfully because it is necessary for the legitimate interest of Vinted Go to maintain contact with potential customers and other interested persons (Article 6(1)(f) of the GDPR).
Retention period. We keep the data for this purpose for 2 years from the receipt of your message.
2.4. To exercise your privacy rights
Purpose. If you send us a request, complaint or other enquiry in relation to your privacy rights (see Section 6 below), we collect, use and store the data that is necessary to handle the enquiry and take appropriate action.
Data categories. For this purpose, we collect, use and store the data contained in your enquiry, in addition to any other data held by Vinted Go as necessary to respond to a specific enquiry.
Legal basis. We collect, use and store this data lawfully because it is necessary for compliance with a legal obligation to which Vinted Go is subject (Article 6(1)(c) of the GDPR).
Retention period. We keep the data for this purpose for 2 years after resolving the enquiry.
2.5. To defend our rights and interests
Purpose. If you get involved in a dispute with us or we need to otherwise defend, enforce, exercise and uphold our rights or legitimate interests, we collect, use and store the data that is necessary for the specific case.
Data categories. For this purpose, we collect, use and store all data we hold about you as necessary for the specific case.
Legal basis. We collect, use and store the data lawfully as it is necessary for the legitimate interest of Vinted Go to defend its rights and interests (Article 6(1)(f) of the GDPR).
Retention period. We keep the data for 5 years after we identify the need to defend our specific rights and interests, and, in the case of a dispute, until the final execution of the binding decision of the authorised body.
3. What cookies do we use?
Cookies are small text files that are placed on your device by the websites you visit. They are widely used to make websites work or function in a better, more efficient way.
To see what specific cookies we use, how long they are stored, and how you can manage them, click on: Cookie settings
You can configure your browser to decline some or all cookies, or to ask for your permission before accepting them. Please note that by deleting cookies or disabling future cookies, you may be unable to access certain areas or features of our website. For more information on how to adjust or change your browser settings, visit www.aboutcookies.org or www.allaboutcookies.org.
4. Do we share any data about you?
We only share your personal data with the following recipients when it is permitted by applicable laws and necessary for the purposes set out in Section 2:
- Vinted, UAB and Vinted Limited (the international group of companies to which Vinted Go belongs)
- IT maintenance, technical support, cloud, hosting, information security, communication, translation, consultancy, financial, legal, and other service providers
- Law enforcement, supervisory and other public authorities
5. Do we disclose any data about you outside the European Economic Area?
In most cases, your data is processed within the territory of the European Economic Area (EEA). However, some of our service providers are established outside of this territory, which may result in your data being transferred to third countries (e.g. USA). Where permitted by applicable laws and necessary for the purposes set out in Section 2, we share your data with the following recipients outside the EEA:
- Google LLC (USA) – communication software provider (your data is protected by the service provider entering into the Standard Contractual Clauses as approved by the European Commission)
6. What privacy rights do you have?
The GDPR and other laws provide you with certain rights. Subject to conditions and limitations, you have the right to:
- Submit a request for confirmation as to whether Vinted Go processes your personal data. If Vinted Go processes your personal data, you can request access to it and certain explanations
- Submit a request to correct inaccurate or incorrect personal data or to supplement it when it is not complete
- Submit a request to delete your personal data held by Vinted Go
- Submit a request to restrict the processing of your personal data
- Object, on grounds relating to your particular situation, to collection, use and storage of your personal data when Vinted Go processes it on the basis of legitimate interest
- Lodge a complaint with a supervisory authority, in particular in the country of your habitual residence or place of an alleged infringement of the GDPR, and seek a judicial remedy
If you’d like to exercise any of your privacy rights, reach out to us using the contact details in Section 1 above.
7. Changes to this Privacy Policy
We will notify you whenever we update this Privacy Policy by posting a new version on this page and identifying the date of update. In case of material changes to this Privacy Policy, we will take additional steps to make sure you are made aware of them.